Approach

The signs will help you to find us. Look out for „Kreuzfahrt Terminal“

Expressway A27, exit Nr. 7 Bremerhaven-Mitte / follow the signs leading you to the Kreuzfahrt-Terminal
B212 Grimsbystraße / Lloydstraße until the end (direction “Neuer Hafen)
Turn right into Barkhausenstraße
Keep left und turn left into Schleusenstraße
Keep right and turn right into Lohmannstraße, please follow now the signs leading you to the Kreuzfahrt-Terminal

ATM / EC cash point

An ATM / EC cash point is situated on the ground floor. 

Bremerhaven-Infos

Tickets, recommendations and reservations for events or accommodations are available in the city center at the Erlebnis Bremerhaven, H.-H. Meier-Strasse 6, 27568 Bremerhaven. 

Fon: + 49 471 4141-41, Fax: + 49 471 94646-19 

touristik@erlebnis-bremerhaven.de

www.bremerhaven.de

Bus

Arrive and depart comfortably by bus. The weather protected bus station is located right next to the terminal building. You find the number of the bus station for your departing bus on the monitors in the ground floor as well as directly above the bus station.

Bustransfer

The public transportation company “BREMERHAVEN BUS” is offering a direct transfer with modern coaches between Bremerhaven’s main train station and the cruise terminal. The schedule is adapted on the arrival/departure times of the trains and cruise ships. Moreover a shuttle service to/from Bremerhaven downtown is offered during the stay of cruise ship(s). These shuttle tickets are also valid for the transfers. Please refer to the information posted in the terminal. All tickets are sold by the bus driver.

For further information please do not hesitate to call ++49 471 3003 500 or to send a mail to: vertrieb@bremerhavenbus.de  

Café

The café with an overwhelming view of the Weser River and the cruise ships will be open on days of cruise ship calls. Enjoy a glass of sparkling wine, a cup of coffee or some cake before you go aboard. Further on some takeaways as drinks and snacks are offered by our friendly staff members.

Check-in

There are 10 check-in counters located on the ground floor. If you are arriving by bus, you do not have to check in your luggage yourself. The responsible staff will transport your luggage to your cabin onboard, weatherproof and securely. As a matter of course also the luggage of the individually travelling passengers will be brought right onto the cabins after registration of luggage at one of the check-in counters

Customs

Customs inspections may take place in the CCCB. German Customs Regulations will apply.

Disabled persons

Disabled persons – The CCCB is well prepared for the professional handling of handicapped people.

 

Wheelchairs, escalators and elevators as well as dedicated sanitations and personal assistants are available at the cruise terminal. Support for disabled persons can be ordered via the cruise operator who will coordinate the assistance together with the cruise terminal for the whole handling process in the terminal and aboard. To come up to the statutory provisions these services can also be directly requested at the cruise terminal by phone ++49 471 902625-12 or by e-mail betrieb@cruiseport.de. For a guaranteed execution the request must be received 24 hours before ship departure. As CCCB has no authority for provision of assistance services aboard, we recommend to request the assistance services via the cruise operator.

More Information:

www.barrierefreie-nordsee.de

The passenger rights of the maritime and inland navigation can be ordered at the CCCB or the cruise operator. Or follow the link:

http://europa.eu/legislation_summaries/transport/mobility_and_passenger_rights/tr0049_de.htm

Distances at sea

Amsterdam: 223 nautical miles
Dover: 341 nautical miles
Edinburgh: 442 nautical miles
Oslo: 427 nautical miles
Copenhagen via Skagerak: 470 nautical miles
Copenhagen via Nord-Ostsee-Kanal: 291 nautical miles

Distances on land (by car or taxi)

City center Bremerhaven: 05 minutes
Train station Bremerhaven: 10 minutes
Regional airport Luneort: 15 minutes
Airport Nordholz: 25 minutes
Bremen (city center, airport, etc.): 45 minutes

Events

The cruise terminal is a great location for exhibitions, christenings, congresses, events, etc... You can book parts of it or even the entire terminal on days without cruise calls. For further information kindly contact us by dialing 

Fon: + 49 471 902625-0 or going to www.eventlocation-bremerhaven.de

First Aid

In the case of an emergency please refer to our information desk on 1st floor or to one of our staff members respectively. Our employees have been trained for such situations. The CCCB is equipped with a room for First Aid and a heart defibrillator.

Gates / Access to the ship

You may go aboard your cruise ship through one of our six gates on the first floor. This is also where the security check for the guests and the hand luggage takes place. Please have your boarding pass and your passport or equivalent picture ID available. You will find further information regarding the gate and the embarkation time on the monitors in the terminal. 

Guests

Guests of the Columbus Cruise Center who are not going on a cruise can stroll around outside the secure areas. We would like to recommend a visit of the panorama view on the 4th floor.

Harbour

The Columbus Cruise Center is located in the free port area.

History of the Columbus Quay

Since Bremerhavens foundation in the early 19th century, more than 7 million people have departed from here towards the new world. The german cruise industry began in Bremerhaven in 1890.

The city was one of the most important european ports fort the transatlantic traffic in the 1920ies and 30ies.

After World War II Bremerhaven was the biggest provisioning port of the US military in europe as well as a port of destination of the „United States“, the „America“ and the passenger ships of the Norddeutscher Lloyd. In the sixties Bremerhaven became the most important german cruise port.

Hotels

Bremerhaven is always worth a visit. Extend your stay and reserve an accommodation or book our special offer „Landgang für Kreuzfahrer“. This pre-/ post-cruise package includes accommodation, parking, dinner, Transfers etc. and can be booked through Erlebnis Bremerhaven, H.-H.-Meier Strasse 6, 27568 Bremerhaven

Fon: + 49 80936100, Fax: + 49 471 80936190 touristik@erlebnis-bremerhaven.de, www.bremerhaven.de 

Hotel Information

Hotel Haverkamp

Experience ships, culture and people

You want to start your holiday laid-back and relaxed? You want to get to know Bremerhaven with its Weser dike, the German immigration center and many other aspects? Then moor to the Hotel Haverkamp. The family run, 4-star hotel is located directly downtown of the “Seestadt” Bremerhaven. It is the ideal location to discover Bremerhaven by foot and then relax in the swimming pool or sauna in-house. Please ask for a cruise passenger’s special!                                                                                             

Hotel Haverkamp – the place to be…
Prager Strasse 34
D-27568 Bremerhaven
Fon: + 49 (0) 471 48330
Fax: + 49 (0) 471 4833281
www.hotel-haverkamp.de

Information desk

Our information desk on the 1st floor is open during the stay of the cruise ships. Our friendly and helpful employees will gladly answer your questions.

Internet café

The internet café on the 1st floor is open during the stay of the cruise ships.

Luggage carts

To use one of our numerous luggage carts, you only need a 1€ or 50cent coin as a deposit. There are two areas where you will find the carts: at the parking lot and opposite the baggage claim on the ground floor. 

Luggage control

The entire luggage will be screened in our security area. You may be called if the officials have any questions regarding your luggage.

Luggage service

Our partner for „home-ship-home“ luggage service is the company: TEfra Travel Logistics GmbH, Fon: +49 800 500 23-52 (toll free) or Fon: + 49 40 370 87-0. 

A TEfra Service Counter is located in the check in area (counter 10) on the ground floor. Take advantage of the convenient offer of our partner in logistics TEfra Travel Logistics. You can have your luggage sent from your home right to your cabin and vice versa and travel literally “weightless”. 

Nautical Information

Geographical Location. 53;33’ North 8,34’ East

Water depth during low tide: 9,80 m

Tidal range: 3,66 m

Panorama View

The panorama view on the 4th floor is open for the public on departure days until the ship is leaving the port. Enjoy the wonderful view on the Weser River and observe the clearance and embarkation process of the vessel.

Parking machines

are located on the ground floor of the terminal and at the main entrance.

Parking Garages / Valet Parking

Travel with your own car without any worries. Kuehne & Nagel takes it over at the Columbus Cruise Center and store it inside our weather-proof facilities or even transfer it for you if necessary. We are a trustworthy specialist for all German sea ports.

Reservation: Kühne + Nagel Bremerhaven, Phone: + 49 (0) 471 94541-16,
Fax: + 49 (0) 471 9454141 www.kuehne-nagel.com

 

Public Phones

Two coin-operated phones in the waiting area of the 1st floor. 

Rent a car

SIXT 

The car rental company “SIXT” has its own counter inside the terminal. There you will be able to book a car. You can pick up or drop off your rental car just in front of the main entrance of the CCCB. Booking is also available through the central reservation office via Fon: +49 1806 66 66 66 (20ct per call, mobile phone max. 60ct.) or via Mail: Reservierungen@sixt.com 

Internet: www.sixt.de. You can contact the local branch of SIXT in Bremerhaven also under the following address: 

SIXT, Langener Landstr. 261, 27578 Bremerhaven 
Fon: +49 471 951 21-43, eMail: DT42464@sixt.com

This service is for cruise passengers only.   

Europcar 

Since 2008, Europcar Autovermietung is directly located at the counter area at CCCB. For rental car bookings and further requests please contact the local Europcar Station at Bremerhaven, Elbinger Platz 2a, Fon: +49 471 92605-0. For further information and reservation service, please contact our website www.europcar.de or call us on 0180 58000 (0,14€/Min. from a German landline number, mobile phone rates may vary). 

Security

The CCCB is in full compliance with the international security measures of the ISPS code that amongst other things guarantees a 100% check of passengers and luggage. We are holding the according certificates with world wide validity. Our partner Securitas - as in many other German ports - takes care of these security services. Their staff is trained and qualified accordingly and run through continuous instructions. Their claim is to always combine safety with the highest possible customer service attitude when doing the security checks.

Ship Schedule

Our friendly staff members will provide you with the current version of our ship schedule. You can also have a look on www.cruiseport.de, where you will also find further information about the CCCB.

Shop

On sailing dates, located opposite of gate 4, a convenience shop is opened for passengers and crew. Not only can you get the classical shop assortment of goods but also items you might have forgotten to pack for your cruise, as well as maritime souvenirs. This is also the place where you can inform yourself about the special offers of BIS Bremerhaven Touristik.

Sightseeing

Brochures on Bremerhaven’s sights (the museums, the zoo, the shopping center “Columbus Center”, etc.) are available in the promotion displays in the waiting area on the 1st floor and on www.bremerhaven-tourism.de.

Smoking areas

Our terminal is a smoke-free facility. Please refer to the specially marked smoking areas outside the terminal.

Taxi / Cabs

A roofed taxi shelter is located at the main exit of  the Columbus Cruise Center.

Technical Data

1000 m quay with 3 berths

3 covered laser controlled passenger bridges

2 cranes (for luggage and supplies)

Video screens

On the 1st  floor large screens are showing movies about different destinations.

VIP Lounge / Conference Room

The VIP lounge, which could also be used as a location for a conference, is available for customers upon request. It is located on the 1st floor opposite Gate 6.

Wi-Fi

free Wifi is available

Just click one of the corresponding letters to obtain the desired information.

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