Approach by car, private bus or truck
The signs will help you to find us. Look out for „Kreuzfahrt Terminal“
From the expressway to the cruise terminal in 10 minutes:
- Expressway A 27 exit no. 7 „Bremerhaven Mitte“
- B 212 Grimsbystrasse / Lloydstrasse until the end (direction: „Neuer Hafen“)
- Turn right into „Barkhausenstrasse”
- Keep on going past the MWB until you reach the toll gate / Zolltor „Roter Sand“
- Turn left into the Franziusstrasse / Brückenstrasse
- Passing by the Lloyd Werft shipyard, you drive over a revolving bridge
- Pass by the sightseeing tower made out of containers
- Make a right and follow the signs leading you to the „Kreuzfahrt Terminal”
Approach by train
The “Deutsche Bahn” takes you right into the city centre of bremerhaven (Bremerhaven Hbf)
The public transportation company “BREMERHAVEN BUS” is offering a direct transfer with modern coaches between Bremerhaven’s main train station and the cruise terminal.
Directly in front of the Main Station Bremerhaven you will find the “cruiseport coach” with a sign “Kreuzfahrt-Terminal”. The “cruise coach” is the direct connection to the Columbus Cruise Center Bremerhaven. During the cruise season the departure times are 12:40, 13:40, 14:40 and 15:40.
Adult Price: 7,00€. (children under 14 years are free). The ticket is a daily ticket for all lines of “BREMERHAVEN BUS” in the 250 zone. All tickets are sold by the bus driver.
“Mein Schiff”/ TUI
TUI Cruises has its own departure times
You will get the information within your travel documents
Costa
Costa has its own departure times
CCCB to Main Station Bremerhaven 8:45, 10:45.
Main Station Bremerhaven to CCCB 9:40, 11:40, 12:40
The 7€ Ticket is here not valid. The ticket must be payed directly with Costa.
Also for the journey from the CCCB to the main station Bremerhaven you can use the Bremerhavenbus busses. After arrival by cruise ship you can find the busses on platform 6&7.
If you have any questions please contact: 0471/3003500 or busvermietung@bremerhavenbus.de
ATM/EC cash point
An ATM/EC cash point is situated on the ground floor
Bike Rental
Pedal On! We’ve got bikes you can rent. Bremerhaven is perfect for exploring by bike!
Register and rent a bike straight away using a phonecall 0049471902625-0 or contact our information desk on the 1st floor.
Check-in
The check-in counters are located on the ground floor of the terminal building. If you are arriving by bus, you do not have to check in your luggage yourself. The responsible staff will transport your luggage to your cabin onboard. As a matter of course also the luggage of the individually travelling passengers will be brought right onto the cabins after registration of luggage at one of the check-in counters located outside the Terminal on parking lot P1 and P3.
Customs
Customs inspections may take place in the CCCB. German Customs Regulations will apply.
Early lugaage drop service
You can bring your luggage to counter 1 (usually open from 8:00, deviations possible)
The luggage will be tagged and handled by security cleared staff members before being screened as normal and being stored in a secure area before being placed into the baggage system to be loaded onto the ship.
Events
The cruise terminal is a great location for exhibitions, congresses, events, etc… You can book parts of it or even the entire terminal on days without cruise calls.
For further information kindly contact us: + 49 (0) 471 902625-0
First Aid
In the case of an emergency please refer to our information desk on 1st floor or to one of our staff members respectively. Our employees have been trained for such situations. The CCCB is equipped with a room for First Aid and two heart defibrillators.
Gates / Access to the ship
You may go aboard your cruise ship through one of our six gates on the first floor. This is also where the security check for the guests and the hand luggage takes place. Please have your boarding pass and your passport or equivalent picture ID available. You will find further information regarding the gate and the embarkation time on the monitors in the terminal.
Guests
Guests of the Columbus Cruise Center who are not going on a cruise can stroll around outside the secure areas. We would like to recommend a visit of the panorama view on the 4th floor. (Temporary closed for renovation!)
Handicapped Accessible Facilities
are located on the ground and on the 1st floor and are signposted. Should you require any assistance, kindly contact the information desk on the 1st floor or any of our employees.
For the request of wheelchair assistance and other assistance we recommend to contact your ship company in advance.
For help at the terminal please call the 0471/90262512 or email us betrieb@cruiseport.de (please at least 24h in advance, please consider the CCCB is not able to assist you on board).
Facilities provided by the CCCB
- Wheelchair access available from the street and car park
- Wheel chair access by disabled lift to the first floor
- Bathroom facilities accessible
- Luggage assistance provided by staff
- Disabled parking bays on P1
- Parking on P3
- Parking with our Partner Hafenpark GmBH Hotline: 0471/90082870 E-Mail: parkservice@hafenpark.eu
Rights of passengers travelling by sea and inland waterways you will find here:
https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=LEGISSUM:tr0049
Harbour
The Columbus Cruise Center is located in the free port area.
History of the Columbus Quay
Since Bremerhavens foundation in the early 19th century, more than 7 million people have departed from here towards the new world. The german cruise industry began in Bremerhaven in 1890.
The city was one of the most important european ports fort the transatlantic traffic in the 1920ies and 30ies.
After World War II Bremerhaven was the biggest provisioning port of the US military in europe as well as a port of destination of the „United States“, the „America“ and the passenger ships of the Norddeutscher Lloyd. In the sixties Bremerhaven became the most important german cruise port.
Hotels
Bremerhaven is always worth a visit. Extend your stay and reserve an accommodation or book our special offer „Landgang für Kreuzfahrer“. This pre-/ post-cruise package includes accommodation, parking, dinner, transfers, insurance etc. and can be booked through
BIS Bremerhaven Touristik
H.-H.-Meier Strasse 6, 27568 Bremerhaven
Fon: + 49 (0) 471 80936100
touristik@bis-bremerhaven.de
www.bremerhaven-tourism.de
Information desk
Our information desk on the 1st floor is open during the stay of the cruise ships. Our friendly and helpful employees will gladly answer your questions.
Luggage carts
To use one of our numerous luggage carts, you only need a 1€ or 50 cent coin as a deposit. There are two areas where you will find the carts: at the parking lot and on the ground floor.
Nautical Information
Geographical Location:
53, 33` North
8, 34` East
Water depth during low tide: 9,80 m
Tidal range: 3,66 m
Panorama View
The panorama view on the 4th floor is open for the public on departure days until the ship is leaving the port. Enjoy the wonderful view on the Weser River and observe the clearance and embarkation process of the vessel.
Temporary closed for renovation!
Parking fees
https://cruiseport.de/parking
Parking machines
Parking machines for P1 are located on the ground floor of the terminal and at the main entrance.
Passenger Rights
https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=LEGISSUM:tr0049&from=DE
Rent a Car
The car rental company “SIXT” has its own counter inside the terminal. There you will be able to book a car. You can pick up or drop off your rental car just in front of the main entrance of the Columbus Cruise Center. SIXT offers its customers high-quality equipped vehicles ranging from Compact Class to Full Size. Having picked one car you can conveniently continue your journey and don’t need to worry about public transportation.
Booking is also available through the central reservation office via
Fon: 0180 5 252525 (€ 0.14/min)
Fax: 0180 5 221120 (€ 0.14/min)
Internet: www.sixt.de
You can contact the local branch of SIXT in Bremerhaven also under the following address:
SIXT, Auf dem Reuterhamm 17, 27576 Bremerhaven
Fon: + 49 (0) 471 9512143
Fax: 0180 5 2229300159
Security
The CCCB is in full compliance with the international security measures of the ISPS code that amongst other things guarantees a 100% check of passengers and luggage. We are holding the according certificates with world wide validity. Our partner Securitas – as in many other German ports – takes care of these security services. Their staff is trained and qualified accordingly and run through continuous instructions. Their claim is to always combine safety with the highest possible customer service attitude when doing the security checks.
Shop
On sailing dates, located opposite of gate 4, a convenience shop is opened for passengers and crew.
Not only can you get the classical shop assortment of goods but also items you might have forgotten to pack for your cruise, as well as maritime souvenirs. This is also the place where you can inform yourself about the special offers of BIS Bremerhaven Touristik.
Sightseeing
Brochures on Bremerhaven’s sights (the museums, the zoo, the shopping center “Columbus Center”, etc.) are available on the promotion stand of the Erlebnis Bremerhaven(ground floor) or in the promotion displays in the waiting area on the first floor and on www.bremerhaven-tourism.de
Erlebnis Bremerhaven GmbH
H.-H.-Meier-Straße 6
27568 Bremerhaven
touristik@erlebnis-bremerhaven.de
Smoking areas
Our terminal is a smoke-free facility. Please refer to the specially marked smoking areas outside the terminal.
Taxis / Cabs
A roofed taxi shelter is located at the main exit of the Columbus Cruise Center.
Technical Data
1000 m quay with 3 berths
3 covered laser controlled passenger bridges
2 cranes (for luggage and supplies)
VIP Lounge / Conference Room
The VIP lounge, which can also be used as a location for a conference, is available for customers upon request. It is located on the first floor opposite Gate 6.
WIFI
free WIFI is available, for more Information contact our Information at the 1st floor.
